Journey Loft Privacy Policy

Privacy Policy

We, the entity identified on this site by name and contact information published in the header of this site, (the “Company”), publish this Privacy Policy (the “Policy”) to inform visitors and customers of our practices concerning the collection, use, and protection of information that you provide to us through interactions with this website and with those of our affiliate. This Policy applies to all visitors to the website as well as all customers and potential customers of our travel services.

1. For purposes of this Policy, “User” means any person (i) accessing the Company’s website, (ii) using the services available through the Company’s website, or (iii) contacting the Company via the website’s contact form.

2. Personally Identifiable Information (PII). In the course of using the Services, Users may be required to provide certain personally identifiable information to the Company, including such Users’ first and last names, mailing addresses (including zip codes), e-mail addresses, telephone and facsimile numbers, and other personally identifiable information. The Company may gather additional personal or non-personal information in the future. Depending upon the particular Service, some of the information the Company asks Users to provide is identified as mandatory and some as voluntary. If a User does not provide the mandatory information with respect to a particular Service, that User will not be able to use or access that Service. However, no personally identifiable information will be collected about a User until and unless a User provides such information to access a Service.

3. Non-Personally Identifiable Information. In the course of providing the Services, the Company may gather certain information that does not specifically identify a specific User. This information may include Uniform Resource Locators (“URLs”) used by Users to access the Services, the browser used by Users to access the Services (Internet Explorer, Google Chrome, etc.), a User’s Internet Protocol (“IP”) address, and a User’s Machine Access Control (“MAC”) address. This information may be compiled and analyzed on both a personal and an aggregated basis and is used for the operation of the Services and to maintain the quality of the Services.

4. Use of Information. We will use the Information to provide the Services to you, including, as needed, sharing your information with third parties as provided in Section 4 below. We may also use your information to: (i) ensure that our records are accurate; (ii) send out information on additional travel or services you may be interested in on behalf of the Company and; (iii) Our Travel and Business Partners.

5. Sharing of Information. Except as this Privacy Policy states, the Company will not disclose, sell, trade, or lease a User’s personally identifiable information to other parties.

5.1 Client Relationship and Accounting Data. We, the Company, will maintain certain PII as described below to service bookings, communicate with you, and manage accounting-related information.

5.2 Other Third-Party Providers. Many of the Services involve delivering personally identifiable information to other third-party providers. Credit card transactions are handled by established third-party banking, processing agents, and distribution institutions. If a User uses a credit card to pay for Services, we must share the User’s personally identifiable information with such institutions to verify and authorize the User’s credit card or other payment information.

5.3 Government Authorities. The Company may be legally required to provide personally identifiable information to governmental authorities in certain circumstances. The Company will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or other judicial requirements. The Company fully cooperates with law enforcement agencies in identifying Users who use the Services for illegal activities. The Company reserves the right to report to law enforcement agencies any activities that the Company, in good faith and in its sole discretion, believes to be unlawful.

5.4 Direct Marketing. The Company does not disclose User’s personally identifiable information to third parties for direct marketing purposes.

6. Security and Protection of Information.

6.1. Personally Identifiable Information (PII). The Company shall store personally identifiable information in accordance with current industry security standards to protect it from unauthorized access, use, or disclosure. User access to his or her own personally identifiable information is available through a unique customer ID and a password selected by the User. Such information is stored on a secure server only accessible by the Company. The Company encrypts personally identifiable information using industry-recognized standards to prevent unauthorized parties from viewing such information that a User submits it to the Company.

6.2. Transmission of Personally Identifiable Information. When personally identifiable information is transmitted to other parties, such as Outside Agents, Revelex, Odysseus Solutions Inc.,, government authorities, credit card providers, or any other authorized third parties, the Company will use commercially reasonable efforts to prevent unauthorized parties from viewing such information.

6.3. Access and User Changes to Information. Users may access and update User’s information anytime by contacting the Company. However, any changes to the User’s information will only be reflected going forward; the Company cannot alter information it has already provided to third parties.

6.4. No Warranties. No data transmission over the Internet or other wireless communication methods can be guaranteed to be totally secure. As a result, while the Company will make all reasonable efforts to protect the privacy of Users’ information, both personally identifiable and otherwise, THE COMPANY MAKES NO GUARANTEES, REPRESENTATIONS, OR WARRANTIES WITH RESPECT TO THE PRIVACY OF SUCH TRANSMITTED INFORMATION. The Company’s obligations with respect to the security of Users’ stored information are outlined in the applicable contract. State laws may also apply to said obligations to secure stored information.

7. Use of Cookies. The Services use “cookies” to ensure Users can use the websites effectively. A cookie is a text file placed on a User’s hard disk by a web page server. The Company does not use cookies to run programs on a User’s computer. Cookies are uniquely assigned to Users and can only be read by a web server in the domain that issued the cookie. Each User can accept or decline cookies. Most Web browsers automatically accept cookies, but with settings that can be modified to decline cookies. If a User chooses to decline cookies, the User may have difficulty using the Services or may be unable to use the Services at all.

8. General Data Protection Regulation. We do not offer Services to residents of the European Union. While the Company attempts to avoid doing business with residents of the European Union, we cannot prevent such activity in every case. Given this fact, residents of the European Union expressly assume responsibility for their actions on this website, any related website, or any third-party service. Further, residents of the European Union in using the Company’s services, indemnify the Company with regard to E.U. law. We store any personally identifiable information of any visitor to the Company’s sites and its partners as required by U.S. law and industry best practices.

9. Changes to Policy. The Company shall, from time to time, update this Privacy Policy to better protect User data, to comply with changes in applicable law, and to meet any contractual obligations of the Company. The Company shall notify all Users of changes to this Privacy Policy – before the changes take effect – via e-mail to each User’s registered e-mail address and by posting the new Privacy Policy on its website. User’s continued use of the Services after any updates to the Privacy Policy take effect shall constitute User’s acceptance of the changes and its agreement to be bound by them.

10. California Law. The following provisions apply only to Users residing or domiciled in the State of California:

10.1 Sale of Personally Identifiable Information. Under Cal. Civ. Code § 1798.80, a User residing in the State of California has the right to request from the Company a list of all third parties to which the Company has disclosed personally identifiable information during the preceding year for direct marketing purposes. As stated, the Company does not disclose such information for direct marketing purposes.

10.2 Do Not Track Signals. To help us personalize your experience on our website, the Company does not act on Do Not Track signals from a User’s Internet browser. The Company’s suppliers that collect personally identifiable information through the Services also do not act on Do Not Track signals from a user’s browser. The Company makes no representations concerning a third-party partner that collects personally identifiable information directly through the Company’s website. These disclosures are made under Cal. Bus. & Prof. Code § 22575.

11. Indemnification. The Company uses this website through its relationship with The Company is solely responsible for this website’s content, data, security, and compliance with all applicable laws. Specifically, the Company indemnifies for any failures, breaches, or other problems arising from the Company’s use of this site or other services provided by and its partners.

Journey Loft Privacy Policy Update

This Privacy Policy is effective as of January 29, 2024.

Contact Journey Loft

Contact us with any questions.

Journey Loft Privacy Policy
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